We want you to love our digital products! Quality is guaranteed, and if there is an issue, we’ll provide a resolution. Please read below for more details.

Cancellations & Refunds

Digital Product Orders

• Due to the nature of digital products, all sales are final. We do not accept cancellations, refunds, or exchanges once the purchase is completed.

• If you experience any technical issues accessing your digital product, please contact us at ingles-auditivo-shop@support.fourthwall.com. We’ll be happy to assist you.

Donations and Tips

• Donations and tips are non-refundable. Once a payment is completed, it cannot be canceled or refunded.

Locked Messages

• Locked messages are non-refundable. If you encounter issues accessing them after payment, contact us for support.

Quality Issues & Support If you receive a corrupted file or experience any issues with the download, please reach out with details, including a screenshot of the issue. We are committed to resolving problems quickly.

Accepted Payment Methods We accept credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, Klarna/AfterPay and local payment methods.

International Taxes & Fees For international purchases, taxes or additional fees may apply based on your country’s regulations. Please check with your local authorities for details.

Merchant of Record Our digital products are managed by Fourthwall.com, which handles order-related inquiries and support. For any assistance, contact us at ingles-auditivo-shop@support.fourthwall.com.

Thank you for your support!